If you are facing this error, you have come to the right place! Here are some tested solutions to successfully fix this issue. Before you begin: iTunes is only available on Windows PC and Mac running macOS Mojave and earlier versions. If you are on a Mac running macOS Catalina or Big Sur, use Finder.
Unlock iPhone and be on Home screenTrust this ComputerRestart your iPhone, Mac, or PCUpdate iTunes to the latest versionUpdate your iPhone and computer to the latest iOS versionDisable restrictions on your iPhoneOther necessary checksUse System Information on Mac to check the connectionReinstall Apple mobile device USB driver on Windows PC
Unlock iPhone and be on Home screen
Ensure your iPhone is switched on and unlocked. Secondly, exit any open app and stay on the iPhone Home screen. Now, use an appropriate cable to connect it to the computer. Extra info: You can put your iPhone in recovery mode, even if it is off.
Trust this Computer
Restart your iPhone, Mac, or PC
Do not overlook this vital solution. To fix connectivity issues between your iPhone and computer, go ahead and restart both the machines.
To restart your iPhone, turn it off using the physical buttons. You may also open Settings → General → Shut Down. After a minute, switch on the iPhone.To restart your Mac, click the Apple logo at the top left and choose Restart.On PC, click the Windows icon in the bottom left corner. Next, click the power button icon and choose Restart.
Update iTunes to the latest version
On Mac:
On PC:
Update your iPhone and computer to the latest iOS version
It is recommended to run the latest version of compatible iOS, macOS, or Windows on your machines. For fixing the connectivity woes, ensure you update to the most recent version of the respective operating system.
To update your iPhone: Open Settings → General → Software Update.To update your Mac: Click the Apple logo → System Preferences → Software Update.In System Preferences, if you do not see the Software Update option, open the App Store to download and install the most recent version of macOS.To update your Windows PC: Click the Start button → the gear icon (Settings) → Update & Security → Check for updates.
Disable restrictions on your iPhone
Other necessary checks
Unplug and reconnect the iPhone to Mac or PC.Use a different USB Port on your computer.Try another iPhone or Computer. This will help you figure out where the problem lies – the iPhone or the computer.If the current Lightning cable seems worn out, try using another.Reset all iPhone settings: Open the Settings app → General → Reset → Reset All Settings. (This will delete all settings you have changed or added. However, your data like apps, music, photos, videos, etc., won’t be affected.) Try connecting the iPhone to the computer now.
Use System Information on Mac to check the connection
Reinstall Apple mobile device USB driver on Windows PC
If iTunes is downloaded from the Microsoft Store
If iTunes is downloaded directly from Apple
Still do not see your iPhone in iTunes? If iTunes does not recognize your iPhone after following the above steps, ensure that the Apple Mobile Device USB driver is installed. For this, press Windows + R and enter this command devmgmt.msc Next click OK. From the Device Manager, expand the Universal Serial Bus controllers section. Do you see the Apple Mobile Device USB Driver? If yes, things are well. If not, use a different USB cable or use another PC. Sadly, when nothing works, contact Apple Support. Alternatively, if you see any error symbol next to the Apple Mobile Device USB Driver, restart your PC, disable any third-party security software, or install the usbaapl64.inf or usbaapl.inf file again (steps above).
Uninstall and Reinstall iTunes
Finally, if nothing helps, uninstall iTunes from your Windows PC and reinstall it from the Microsoft Store.
Why won’t my iPhone appear in iTunes?iPhone may not show in iTunes if the device is locked, the computer is untrusted, the cable is damaged, or iTunes is not updated to support the version of iOS on your iPhone.How do I give permission to access my iPhone?Connect your unlocked iPhone to the computer and launch iTunes. Follow any popup you see on the computer screen. Next, you will see a popup on the iPhone screen. Tap Trust and enter your iPhone passcode.How do you unlock an iPhone that won’t connect to iTunes?If you have a dead iPhone that shows nothing on the screen or is frozen and refuses to connect to iTunes, enter Recovery mode or DFU mode to update or restore the device.How do I connect my iPhone to iTunes without USB?The first time you will have to connect using a USB cable. Once connected, open iTunes, and from the Summary tab, check the box for ‘Sync with this iPhone over Wi-Fi.’ Now, whenever your computer and iPhone are on the same Wi-Fi network, you can sync data wirelessly. However, options like Update and Restore will still require you to connect via USB cable.
Successfully fixed iPhone Can’t Connect to iTunes Issue
I hope the above fixes worked for you, and now the connectivity between your iPhone and computer is smooth. If you have additional queries, feel free to put them in the comments down below. Happy Syncing! READ NEXT:
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